Returns & Exchanges
At Made in TN, we want you to be completely satisfied with your purchase of local artisan goods. If your order isn't quite right, we offer a 30-day return window for most non-perishable items in their original condition.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive an authorization code.
Pack Your Items
Securely pack the items in their original packaging, ensuring that fragile artisan crafts are well-protected for transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing