Frequently Asked Questions
Everything you need to know about our locally sourced Tennessee products.
Where are your products made?
Every item in our shop is curated from artisans, makers, and small businesses located right here in the state of Tennessee.
How long does shipping take?
Standard orders are processed within 1-2 business days. Depending on your location, shipping typically takes 3-5 business days via USPS or UPS.
Do you offer international shipping?
Currently, we only ship within the United States. We hope to expand our shipping capabilities to international Tennessee fans in the near future.
What is your return policy?
We want you to love your purchase. If you are unsatisfied, you can return unopened and unused items within 30 days of delivery for a full refund.
Can I build a custom gift box?
Yes! You can select individual items and add our 'Gift Box' option at checkout, and we will beautifully arrange them with a personalized note.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.